Fuck play.com – Timeline of a FAIL

December 9th, 2008 § 7 comments § permalink

  • 09/11/2008 – Notice that the Guns N’ Roses album “Chinese Democracy” is available to preorder on play.com ahead of its 24/11/2008 release date. Place order.
  • 20/11/2008 – Receive email from play.com saying it’s been posted.
  • 24/11/2008 – Start watching the post at work in anticipation.
  • 28/11/2008 – Start getting pissed off that it hasn’t turned up.
  • 01/12/2008 – Look up orders on play.com, discover that while orders usually take “between 3-5 working days” to arrive, you have to wait 21 days before they will do anything about a missing item.
  • 07/12/2008 – Get seriously pissed off with the whole thing, order replacement from Amazon.
  • 07/12/2008 (later) – receive shipping email from Amazon.
  • 09/12/2008 – STILL FUCKING WAITING.

Jesus Christ. This reminds me why I usually shun online delivery services in December. I know if I was to have words with either service in question, or the postal service, I would be told “We are experiencing an unusually high volume of post at this time.” Yes. It’s December, hence Christmas. It happens at the same time every fucking year. You might want to think ahead.

Benders.
–c.

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